My wife had an Ira (Traditional) and Roth at Capital One. They announced
they were getting out of the “IRA business” and were transferring all accounts to some company I never heard of. She went to Citibank
to get both accounts transferred there. Citibank would not let her
transfer the Roth to them because she did not have a Roth with them (??? Don’t ask) so she closed it to do a Rollover. After 5 weeks Capital One claimed they never got the correct forms from Citibank so she closed the IRA because they were about to Transfer it to the other institution. I know you can only do 1 Rollover in any 12 month period, but because one is a Traditional and the other a Roth, does that rule NOT apply??